Privacy and cookie policy

Scope

We respect the privacy of our customers and visitors to our website. This policy explains the use of personal data, cookies, and other related aspects on our website and services. If you do not agree with these terms, please refrain from using the website and/or SaaS, and delete any cookies it has placed on your device.

Personal data and data collection

On our website or when you contact us, we may collect various types of information, such as your first name, last name, postal address, and email address. We do not track your navigation of our website. However, we rely on third-party tools (e.g. Google Analytics) to collect anonymized and aggregated information, which includes the pages that were visited, time of visit, and country of visit. These third-party tools do not transmit your individual IP address to us.

The purpose of collecting this data is:

To enhance your user experience,
Assist us in understanding the volume and geographic distribution our users,
Providing our services and products that you have signed up for and to accommodate your requests and inquiries,
Provision of information to you, and/or
As specified below in the cookie section.

Our company is headquartered in Norway, and as such we are required to comply with all GDPR regulations. For our EU-based customers, we store and process all data using compute infrastructure within the European Economic Area. For our international users, we may also process and store data outside of the EU, in order to reduce latency and improve service performance. Data collected will not be disclosed to any third parties without your consent unless permitted or required under applicable legislation. We delete or anonymize data when it is no longer needed for the purposes for which it was collected and subsequently processed. Generally, the aggregate data regarding your navigation on our website will be kept for a period of up to 12 months. We have implemented appropriate organizational and technical security measures to protect data made available to us as a result of persons visiting our website. We store this data on servers with limited access located in secured facilities, and our security measures are evaluated on an ongoing basis. The servers are protected by anti-virus software and firewalls, among other measures. By visiting our website or providing us with information about you, you consent to our use of such information as provided above.

Cookies

Our website and SaaS use cookies, which may transmit information through your browser to authenticate or identify your computer (e.g., via IP address) or the user. They can include details such as registration data and user preferences. When a server receives a request from a computer with a stored cookie from the website, it can use the information in the cookie along with the information on the server. Cookies cannot collect information from your computer or carry viruses or other harmful files.

Changes

We reserve the right to modify or remove this privacy and cookie policy at any time, without prior notice and at our sole discretion. The most current version of this policy will always be posted on the website.

Contact details

If you have any questions, comments, or wish to exercise your rights under applicable laws, please contact us at contact@z-joule.com.